Ask a Doctor

Consult with Doctors across 22+ Specialities,
over Chat, Video & Voice calls.
Skip the struggle of booking appointments.
Consult a doctor at your ease

How Online Doctor Consultation Works?

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 2. Tell us what’s troubling you
Type in your concern and attach prescription, lab reports if any. Help doctor understand your case better.
01 Start a session
Select the type of category you would like to consult with the doctor.
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4. Follow up with your doctor
Still, need more clarity? You can follow up with the doctor even after your chat window closes.
3. Connect with the doctor
A doctor is auto-assigned to you that best matches your concern. You will get a diagnosis and treatment for your condition.
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Total Consultations
Daily Consultations

100% Confidential

All advice & consultations are completely confidential. You can also delete chats whenever you want.

Certified Doctors

We offer quality healthcare through our network of certified and experienced doctors.


Forget the hassle of long queues and rush hour. Seek expert opinion anytime, anywhere.

Cost Effective

We provide medical assistance on non urgent queries for free. Fee starting at ₹50 for faster response to queries.

Frequently Asked Questions

When will I get an answer to my query? What happens if I don’t get a response?

If you opt for a free consult, then we make sure the doctor replies within 24 to 48 hours. In case of a paid consult, you will receive a reply within 2-4 business hours. However, if you do not get any response within the stipulated time, we will refund your money back into your account.

Who are the consulting doctors?

All the doctors are registered medical practitioners. Along with qualifying degrees – experience, research and track-record of practice are taken into account before a doctor is credentialed with 1mg and is given access to answer patient queries.

Will the doctor be able to resolve my issue?

Our doctors will give you expert advice on your problem and help you identify next steps which may include further tests, medicine recommendation or lifestyle tips. Few cases require face-to-face examination and we do ask patients to share pictures or reports if they can, for a conclusive diagnosis.

Is my consultation private with my doctor?

Privacy of data is one of the fundamental human rights and we at 1mg understand that. All your medical history and online consultation with us are completely private and confidential. We are compliant with industry standards to ensure your consultations are securely stored.

For how long is the consultation valid?

In the case of a paid consult, you can follow-up with your doctor for up to 3 days. In case you opt for a free consult, follow-up questions are valid for one day only.

Do you have a refund policy?

We have a “take-it-easy” policy. If for any reason you’re not convinced with your online consultation, you can write to us at contact and we will review the consult with the doctor – seeking clarifications on your queries that were answered. 100% refund will be given in genuine cases.

Are you a doctor ?

Be a part of our panel of specialists and connect with your patients from anywhere.